Privacy Policy
Last updated: January 2024
1. Introduction
LGX Puhastus OU ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our cleaning services or visit our website.
2. Information We Collect
We collect the following types of information:
- Contact information (name, email address, phone number)
- Property address for service delivery
- Service preferences and special instructions
- Communication records between you and our team
- Payment information (processed securely through our payment providers)
3. How We Use Your Information
We use your personal information to:
- Provide and improve our cleaning services
- Communicate with you about appointments and services
- Process payments and send invoices
- Respond to your inquiries and requests
- Send service reminders and follow-ups
- Comply with legal obligations
4. Data Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to your personal information is limited to employees who need it to provide our services.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with service providers who assist us in operating our business (such as payment processors) and only to the extent necessary to provide our services to you.
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise any of these rights, please contact us at lgxpuhastusou@gmail.com.
7. Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. When your data is no longer needed, we will securely delete or anonymize it.
8. Cookies
Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser preferences.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
LGX Puhastus OU
Registration Number: 17031884
Email: lgxpuhastusou@gmail.com
Location: Tallinn, Estonia